Terms and Conditions

Refunds

  • Refunds are possible if you receive a wrong or defected product.
  • If you received a defected or wrong product or have any kind of issue with the product, please Contact Us as soon as possible.
  • Please make a video of unboxing the product (Order ID should be visible) as a proof that you received a defected or wrong product.
  • In case you received a defected or wrong product, the amount will be refunded to you within 7 working days.

Cancellation

  • Cancellation is possible till after 10 hours of order placement or before the package has left the facility (You can check if your order has been shipped by tracking it from Your Orders. You will find your Tracking ID there. ).
    Eg: If you placed order at 9 a.m then you can cancel the order before 7 p.m given that the product has not been shipped from our facility before that.
  • Cancellation can be requested via Contact Us.
  • Please note:

    1. Subject should be "Order Cancellation".
    2. Message should contain Order ID
    3. Reason for cancellation

Address Change

  • Address can not be changed after 2 hours of order placement.
  • If you want to change the delivery address of an already placed order (within 2 hours), please mail us at [email protected] in following format
    1. Suject should be "Change Delivery Address"
    2. Message should contain Order ID:
    3. Message should contain New Complete Address (House Number/ Flat Number/ Office Name, Building Name, Sector, City, State, Near by location and Pincode)
  • Please note that you should send the mail from your registered mail that you entered when placing the order